Better Build Your Business
Reservation Services
Reservation services provide a system that allows customers to reserve seats or services in advance.
For restaurants and cafes, it makes customer management and scheduling easier, improving
the customer experience.
Benefits:
Improved customer experience:
Customers can reduce waiting times and ensure they secure a seat, resulting in higher satisfaction.
Operational efficiency:
Staff can adjust staffing and resources in advance based on reservations, allowing for more efficient handling during busy times.
Marketing opportunities:
Reservation data can be used for promotions and retention efforts aimed at repeat customers.
A reservation system linked to reviews, allowing customers to book after viewing feedback, which is a strong selling point.
Reservation Services
Online Order
Online Ordering
Online ordering allows customers to place orders for food or products in advance via smartphones or PCs.
This leads to smoother order processing and more efficient store operations.
Benefits:
Order process efficiency:
Since the order is completed before the customer arrives, the store can smoothly begin preparation and cooking.
Increased sales:
Easier ordering for customers can lead to more frequent orders and higher spending.
Leveraging customer data:
Data obtained from online orders can be used for personalized marketing targeted at individual customers.
POS Loyalty Programs
to Better Build Your Business
Keep Customers Engaged and Wanting More. Tailor a custom loyalty program that encourages customers to keep coming back.
Customize Your Reward Experience
Design your loyalty program to work for you and your customers. With TouchBistro, take control of your loyalty program and choose how your customers earn:
• Earn a loyalty point for each transaction
• Earn loyalty points based on purchase amount
• Earn loyalty points for specific products
Draw from Data to Delight your Customers
Reward your loyal customers with exclusive offers and promotions. Take insights from your Management Console and Loyalty
Program data to develop rewards your customers will love.
POS Loyalty Programs
Kitchen Display System & Management
Streamline your kitchen processes with tools that connect directly to your point of sale.
Benefits of Kitchen Display Systems
In a nutshell, the most significant benefit of a kitchen display system is that it helps make your restaurant operations much more efficient. Indirectly, it can also help improve your revenue, deliver a better customer experience, reduce food waste, and even help with kitchen staff planning. Using traditional paper tickets carries the risk of losing those tickets amid the hustle and bustle of dinner service. There’s also the risk of miscommunication or misreading handwritten orders. Going digital means all orders are accounted for. Plus, it’s easy for kitchen staff to monitor the time duration of each ticket to know which ones need to be prioritized. KDS also speeds up your serving time by eliminating the need for your servers to pass around order tickets to the kitchen. Sending orders directly to the relevant stations also ensures food gets sent in the right direction. In the restaurant industry, every second counts.